Let me introduce myself, my name is Belinda Lamb and I represent Answering Service Of Richmond, Inc. Established in June of 1987, our mission is to provide both you and your client access to superior, professional, live answering service. From emergency service and dispatching, to daytime and after-hours order support services, ASR has customized live answering solutions to meet your needs. By using ASR, your business has live personnel standing by waiting to assist your current and future customers. A 24/7 answering service helps you build a loyal customer base because your customers know you're available when they need you most.

ASR gives your customers live telephone support without drastically increasing your payroll or operational cost. Your staff may not be able to answer every call, even during office hours. This forces your current and future customers to wait, try again later, or take their business to your competition. Avoid frustrating your customers or possibly losing sales by adding additional phone staff from Answering Service Of Richmond, Inc.

We have over 60 years of call center and live answerng service experience. This experience gives us the flexibility to design an account that works for you. Agents answer your calls following your specific instructions. This ensures calls are handled the way you want, as if you were answering the phone yourself. ASR is not just the answering service, but an extension of your business.

Losing the ability to communicate with your customers for even one day can be crippling to your business. If you lose power or have a weather emergency ASR can keep your business connected. We have a State of the Art UPS System and a 25 KW Generac diesel generator that will run our whole facility, ensuring that we are never without power. Every call may be recorded and time-stamped, so you know when each call comes in and what is done with each call. 

Our goal is to increase your company's revenue. We do this by providing reliable answering services to all customers. We are the perfect solution for businesses looking to keep costs low without losing touch with their customers. All customer solutions are designed to grow a loyal customer base and increase your company's revenue without the large added expense of hiring additional staff.

At all times, your customers expect you to be available. Having ASR can protect your existing customer relationships. Instead of directing potential customers to your competitors, give your business the competitive edge with 24-7 live support. We do not charge extra for nights, weekends or holidays.

Having over 60 years of live answering service experience gives us the knowledge ad expertise to help your company grow. We understand that every business is unique and that our featured servces will not always be a fit. This is why we are dedicated to providing customizable services to meet your business needs. We accomplish this by using technology, trained operators, internet and website integration, and voicemail services. Each account will be designed to meet your specific company needs.

Our clients own diverse businesses ranging from medical practices to real estate agencies and beyond. We realize the livelihood of your business, small or large, is happy clientele. We are here to take care of them. We offer the same quality of service to every business we serve, ensuring all calls are dispatched in the most professional and efficient manner possible, by a live operator.  

Ask us about our disaster/recovery preparedness room for rent. A grass roots colocation for off site server location. We have an onsite 25 KW Generac diesel generator. This is an unmanaged site but has 24/7 onsite personnel. Call now for introductory pricing. Space is limited. Provisions for UPS, racks and internet connection yet to be determined. For more information send Tim an e-mail, tim@asofrichmond.com or call 804-272-4942.

 Calls Answered Quickly, Messages Taken Accurately and Delivered Promptly!

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Email: belinda@asofrichmond.com