Options for Your Business  

Answering Service of Richmond will handle ANY & ALL receptionist needs for your business. From emergency answering service to daytime and after-hours, ASR has custom live answering solutions to fit your budget without long term contracts. By using ASR, your business has virtual office receptionists standing by waiting to assist your current and potential customers. When you receive a call, we can dispatch the information via text message, pager, email, fax, website integration or by calling you directly. Emergency calls can be sent to the on-call immediately with confirmation, non-urgent messages can be held until the next day depending on your specific request. A daily log is available with time-stamped information about each call and may be recorded so you know when each call came in and what was done with the call to ensure on-call personnel are handling the calls as you have instructed.

ASR gives your customers live business telephone support without drastically increasing your payroll or operational cost. Your staff may not be able to answer every call during your company office hours. This forces your current and potential customers to wait, try again later, or take their business to your competition. Avoid frustrating your customers or possibly losing sales by adding additional receptionist services from ASR. Use your 100% customizable account with ASR for your overflow, specialty or all calls, and only pay for the calls we receive. A 24/7 answering service helps you build a loyal customer base because your customer knows you are available when they need you most.                                                                                                                                                    

We understand that every business is unique and that our featured services may not be a fit. This is why we are dedicated to providing customized communication services that will meet your business telephone needs. We accomplish this by using technology, trained receptionists, Internet, website integration and voice-mail services. Receptionists answer your telephone calls following your specific instructions. This ensures calls are handled the way you want, as if you were answering the telephone yourself.

"We're Not Just The Answering Service, We're An Extension Of Your Business."

Losing the ability to communicate with your customers for even one day can be crippling to your business. If you lose power, your telephone connection, have a weather emergency, or a natural disaster ASR can keep your business connected. We have a State of the Art UPS System and a 25 KW Generac diesel generator that will run our whole facility, ensuring that we are never without power. Our generator will keep your business up and running.  

Our goal is to increase your company's revenue. We do this by providing reliable receptionist services to our customers. We are the perfect solution for your business if you are looking to keep costs low without losing touch with your customers. All customer solutions are designed to grow a loyal customer base and increase your company's revenue without the large added expense of hiring additional staff. At all times, your customers expect you to be available. Having ASR will exceed your existing customer relationships, as well as your potential customers expectations. Give your business the competitive edge with 24-7 live support. Ask us about our disaster/recovery preparedness room for rent. A grass roots co-location for off site server location. We have an on-site 25 KW Generac diesel generator. This is an unmanaged site but has 24/7 on-site personnel. Call now for introductory pricing. Space is limited. Provisions for UPS, racks and Internet connection yet to be determined.

 Calls Answered Quickly, Messages Taken Accurately and Delivered Promptly!

Contact belinda@asofrichmond.com or 866-770-4942